FAQ

    What services do freight forwarders provide and how can I find one?

    A: Freight forwarders manage the transportation and coordination of goods across local and international borders. They handle services such as cargo booking, customs clearance, secure packaging, insurance, and shipment tracking to ensure smooth delivery.

    BelmondoCargo specializes in high-value logistics, including the safe transportation of precious stones, gold, diamonds, hard currencies, and valuable belongings. With more than 24 years of expertise, BelmondoCargo combines reliability, confidentiality, and global reach—making us the trusted choice for individuals and businesses worldwide.

    Do I need an export license when making a private shipment?

    A: In many cases, private shipments of personal items do not require an export license. However, when transporting precious stones, gold, diamonds, hard currencies, or other high-value goods, certain countries may have strict regulations that require documentation or special permits.

    BelmondoCargo assists clients every step of the way, ensuring all export licenses, customs requirements, and compliance rules are met. With our expertise, you can ship your valuables worldwide securely, legally, and without delays.

    What can I do to prevent delays and ensure a smooth process of the shipment?

    A: To avoid delays, it’s important to prepare accurate documentation, comply with customs regulations, and ensure your cargo is properly packed and insured. Choosing an experienced freight forwarder is also key.

    BelmondoCargo provides complete support with paperwork, customs clearance, secure packaging, and real-time tracking. With more than 24 years of expertise in handling precious stones, gold, diamonds, hard currencies, and valuables, BelmondoCargo ensures your shipment moves smoothly and reaches its destination on time.

    Any advice for a first time shipper?

    A: If it’s your first time shipping, start by choosing a trusted logistics partner who can guide you through the process. Make sure you know what documents are required, how your cargo should be packed, and whether customs or insurance applies to your shipment.

    BelmondoCargo makes it easy for first-time shippers by providing step-by-step guidance, secure packaging solutions, customs support, and real-time tracking. Whether you’re moving precious stones, gold, diamonds, hard currencies, or personal valuables, BelmondoCargo ensures your first shipment is stress-free, safe, and fully compliant.

    Can you ship my private valuable items internationally?

    A: Yes. BelmondoCargo specializes in the secure international transportation of private valuables, including precious stones, gold, diamonds, hard currencies, and personal belongings. Every shipment is handled with the highest level of confidentiality, security, and compliance with international regulations.

    With more than 24 years of expertise, BelmondoCargo ensures your valuables are professionally packaged, fully insured, customs-cleared, and safely delivered worldwide—giving you complete peace of mind wherever you need to ship.

    Do you have warehouse where I can drop off the cargo?

    A: Yes. BelmondoCargo operates secure warehouses and drop-off facilities where clients can deliver their cargo for processing. Each facility is equipped with 24/7 security, advanced handling systems, and strict monitoring to ensure valuables such as precious stones, gold, diamonds, hard currencies, and personal belongings are protected at every stage.

    BelmondoCargo also offers door-to-door pickup services, providing flexibility and convenience for clients who prefer their valuables collected directly from their location.

    What’s the best way to save money on air freight?

    A: To optimize air freight costs, plan shipments in advance, consolidate cargo when possible, and choose flexible shipping schedules. Accurate documentation and proper packaging also help avoid delays and additional fees.

    BelmondoCargo helps clients reduce air freight costs while ensuring the secure transport of precious stones, gold, diamonds, hard currencies, and valuable belongings. Our experienced team provides tailored logistics solutions, efficient routing, and expert handling to save both time and money without compromising safety or compliance.

    Are there types of cargo that cannot be shipped via air freight?

    A: While some items are restricted due to safety or regulatory reasons, BelmondoCargo can handle virtually all types of cargo, including precious stones, gold, diamonds, hard currencies, and personal valuables, under certain conditions. These may include special packaging, documentation, insurance, or adherence to specific export and air freight regulations.

    With over 24 years of experience, BelmondoCargo ensures every shipment is fully compliant, secure, and delivered safely worldwide, even for high-value or sensitive items.